Buyer is required to report any and all order/shipping related issues or claims within 7 days of receiving the shipment. Do not assemble any items you are reporting and save all the packaging material and boxes. Please email firstname.lastname@example.org along with the REQUIRED pictures of evidence.
Our cabinets are covered for one year for manufacturer defects only. Most Domain cabinets are solid wood/bamboo. These doors will perform well in a variety of conditions if properly stored, handled, and installed. All wood/bamboo products are designed and intended for controlled interior applications only. Any solid wood/solid bamboo product will respond adversely to extreme conditions-especially extremely low or high humidity conditions. Mitered door joints are especially subject to movement under these extreme conditions. Gaps that develop due to these conditions are not subject to replacement under this warranty. Domain Cabinets Direct, Inc. warranties apply only to product used in single-family, non-commerical residences. This does not include any physical damage caused by you or a third party, damage from abuse, neglect or natural causes or disasters. You are also responsible for providing photographic evidence of the damage and in some cases you may be required to mail us the damaged item at your own expense pending our findings of your claim. Material that is not in its original delivered condition (ie painted, cut, left out in weather, damaged) will not be covered under warranty.
Should defects in material or workmanship exist during this warranty period, Domain Cabinets will elect at its discretion to either repair or replace free of charge the defective material or component, excluding labor costs. The warranty covers only parts and materials supplied by Domain Cabinets and does not cover costs for removal or reinstallation of countertops, plumbing fixtures, appliances or related materials, or labor costs. Natural and environmental factors will affect cabinet products over time; therefore, Domain Cabinets cannot be held responsible for replacement product that may not exactly match installed product.
3D Drawing / Product Image Disclaimer:
Due to variations that exist in natural wood products and in many manufactured items, slight variation may exist among cabinet doors and drawer fronts. The door samples displayed on this site may differ slightly from the actual color of the product.
3D drawings are for illustration only. The actual product configuration may be different.
Natural Wood / Plywood Disclaimer
Due to the transparency of the stains used, and regardless of the stain color, some of the natural characteristics of the wood will show through the finish. Domain Cabinets Direct, Inc. only uses the highest quality solid hardwoods and hardwood veneers. Natural wood has considerable color variation. There may be shades of white, red, black o even green areas. Mineral streaks may also be visible. This is caused by the irregularity of mineral absorption from one part of the tree to another. Grain patterns or texture will vary from even to completely irregular. These variations will show throughout your cabinetry, on adjacent cabinets, from one door to the next, on drawer fronts on the same cabinet, or even within the same panel. We believe it is important that you be aware of these characteristics of our wood cabinetry. In an entire kitchen, these variations may not be what you would expect from viewing a smaller display or finished sample. The variations are broad, but they are the beauty of the wood and are unique to wood. Domain Cabinets Direct cannot be held responsible for these natural variations.
For stock light colored cabinets (E.g. White and Almond lines) color variations will occur between cabinets with different manufacturing dates. This is due to natural aging processes. While most customers will accept slight variations some customers may not. The only way to ensure color matching is to custom order your light colored cabinets. They will be manufactured on the same day and age together producing more uniform color. However, the natural aging process will change the color of all light colored cabinets over time.
For plywood and plywood veneer product parts slight variations in finish and color will occur due to variations in materials and manufacturing limitations. Color variation will exist between plywood / plywood veneer and solid wood products i.e., doors, drawer fronts, and face frames.
Pricing / Content Disclaimer
Information found on DomainCabinetsDirect.com website may contain typographical errors or inaccuracies and may not be complete or current. Therefore we reserve the right to:
- Correct any errors, inaccuracies or omissions.
- Change or update information at any time without prior notice (including after you have submitted your order).
- Refuse or cancel orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If a credit card has been charged, a credit will be issued.
- Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability.
We apologize for any inconvenience this may cause you.